Fixed delivery point at home

If the shipment does not fit in the mailbox, where do you want it?

For a simpler everyday life, you can now have deliveries that do not fit in the mailbox delivered to a fixed place at home.

You can have the shipment delivered in the pillow case, in the garage, on the doormat, in the shed or elsewhere. It is important that the place you choose is safe enough and sheltered from the weather. The postman must have easy access to the place.

Once we have delivered the shipment at a fixed location, you who have entered into the agreement will be responsible for the shipment. Your fixed location should be safe enough and protected from the weather.

This is how it works:

  • Register now and choose your permanent location.
  • All shipments that should have been delivered to your mailbox, but are too large, will be delivered to the fixed location.
  • When the shipment is delivered, we charge the card you have provided with 15 kroner.
  • Once we have delivered the shipment at the fixed location, you who have entered into the agreement will be responsible for the shipment.

You can register everyone in the household together, and your card will be charged at all deliveries.

Before registering, we must know for sure that it is you. Therefore, you must create a user with us and log in with BankID as the first step in the registration.

Question & answers

  • You decide, but remember that the place you choose must be safe enough and sheltered from the weather. Examples of places can be the greenhouse, the garage, the pillow case or on the doormat. Remember that when we have delivered, you take over responsibility for the shipment.

    It is important that the postman has easy access to the place.

  • Yes you can! Log in to My Page and select a new location. It may take up to two days for the change to be registered. Before the change is registered, you will be able to receive mailings at the old site.

  • Yes you can. You can do it right now!

  • Shipments that usually go to the mailbox, but which are too large.

  • It may be that we did not find your permanent place or that it was not available

    The shipment must then be picked up in the usual way at your pickup location.

  • If you wish to cancel the agreement, log in to My Page.

    You are welcome to create a new appointment whenever you wish.

  • Then the mail must be picked up at your pick-up point. Mail shipments that are on the way will arrive at your permanent location.