Parcel box (pakkeboks)
Where you want, anytime
What is parcel box (pakkeboks)?
Parcel box (pakkeboks) is a type of self-service parcel automat to be put out in neighborhoods all over Norway. It can stand outdoors and easily communicate with your phone through the Posten app, making it easy and flexible to retrieve your packages.
To retrieve packages in the parcel box, you need the Posten app. Download the app to your phone and register with your phone number. You will be notified when the package is on its way and when it is ready to be picked up. To retrieve your package, use the app to open the slot in the vending machine.
Select in the online store
The "Pakkeboks" (parcel box) is selected as a delivery option when you select the delivery method in the online store, and is available in some online stores. The reason why parcel boxes cannot be selected in all online stores is that some online stores only allow you to select serviced pick-up points, such as Post-in-Shop. We are working to help even more online stores to offer parcel boxes to you as an e-commerce customer.
Where can I find the nearest parcel box?
By the end of 2021, we will have set up parcel boxes in 1000 different places throughout Norway. Search for a parcel box by entering your postal number below.
Find parcel boxes
Question & Answers
If you enter a shipping address near a parcel box, you can select "pakkeboks" (parcel box) as the delivery option in the online store. In some cases, the options will be presented to you as a list, but in some online stores you will need to find a button that says "change delivery location" or similar. Note that not all online stores offer an optional delivery point. Feel free to encourage stores you shop at to add this delivery option if you wish to have a choice about this.
Tip: Do you want to have your parcel delivered to a parcel box, even if you do not live close enough for it to appear as a delivery option when you enter your address? Find the "Pakkeboks" (parcel box) you want to use on the map above and tap it. Then you will see the address of the parcel box. Use this as your delivery address and you will get it as an alternative in the online stores that offer an optional delivery point.
In addition, you need to download the Posten app. Sign up for the app and get ready to receive packages more easily!
No, it costs nothing more than getting the packages to Post in Shop or a Post Office.
Yes, you can share information about the parcel by using the share button in the app.
Pick up at the Post Office
Pick up your packages as soon as possible; there is a tight space at the pick-up points.
Delivery in the mailbox
Everything from letters and small packages can be delivered directly to the mailbox. The larger the mailbox you have, the more space you have.