How can we help you?

• 01 Where is my package?

  You can track your package if you have a dispatch number. Select track and trace in the tool menu at the top of this page.

• 02 Can I collect my pacakge at the depot?
  Unfortunately our sorting depots do not have facilities for personal collection of mail.
• 03 I have a package which has to arrive tomorrow. What service should I use?

  If you use Norway Post’s Express overnight service we will deliver the parcel by 9:00am to most towns within Norway.

  Read more about Express Overnight

  Here you can find out about prices, delivery towns, terms and conditions. If you are unsure or need more help you can contact us on tel. 810 00 710 or go to your nearest post office.

  Calling from abroad + 47 21316250.

• 04 How long will it take for my package from abroad to clear customs?
  If all the information and customs documents are present on import, the mail should clear customs within 24hrs after arrival from the sending country. The mail will then be forwarded to your collection office or delivered to your address. If you have a dispatch number you can track the mail using Track and trace.
• 05 Can you hold my post while I am away?

  Yes. Are you going away for a short time and do not want to receive your post?
  Go to safe-keeping of post

• 06 I am changing my address - who should I tell?

  If you want your post sent to your new address you have to let us know about your change of address. You can also send notification to friends, acquaintances and business associates. It's free to register new address.

  Are you moving house?
  Go to permanent change of Address

  Are you going away for a short time and want to receive your post?
  Go to temporary change of address

• 07 Where can I find prices for sending letters or packages?

  The prices you can find in our pricelist.

• 08 Where can I find out about the opening hours of post offices?

  You can find the opening hours for individual post offices and Post in shops by using our map service. Put in your post code or town to look for the post office you want information about. You will get information about opening hours, delivery deadlines, addresses etc.

  PS! The map service is only in norwegian language. (ex: Søk=search)

• 09 Where is my post office?

  You can find your nearest post office by using our map service. Select the post office you want information about by putting in the post code, town etc. This post office might not always be the same as your collection office. Contact tel. 810 00 710 if you are not sure. Calling from abroad + 47 21316250

  PS! The map service is only in norwegian language. (ex. Søk=search)