New customs requirements for the EU from 1 July 2026
From 1 July 2026, the EU will introduce new customs rules that have direct implications for goods sent from Norway to consumers in EU countries. The most important change is that customs duties will now also apply to low-value consignments (up to EUR 150), which were previously exempt. The services apply from July 1st 2026, and payment for services covered will only apply from September 2nd 2026. (See below the pane "Other services".
The regulatory change applies to Norwegian businesses that sell or send goods to private individuals in the EU. It also applies to private individuals sending goods to private recipients in the EU. Some exceptions have been made. See "Frequently Asked Questions" (the FAQ) for more information about which exemptions apply.
For many, this will also mean new requirements for how customs duties are calculated and paid, and in several EU countries, the responsibility for payment may lie with the sender.
Posten Bring will launch a web solution on 1 July to handle this efficiently, allowing customs duties and VAT to be paid at the time of ordering.
In this FAQ, you will find answers about what the new rules entail, which shipments are affected, which exceptions apply, and how you as a customer will be impacted in practice.
Frequently Asked Questions
The EU is abolishing the exemption for distance sales of goods valued below EUR 150. A temporary flat customs duty of EUR 3 per item line will be introduced until standard customs tariffs are fully implemented in 2028. See price list (below the pane "Other services").
Private individuals and businesses sending low-value goods to private individuals in EU countries.
The regulations apply across the EU, but handling and payment solutions may vary between countries and postal operators.
Yes. The only exception is gifts sent from one private individual to another with a value below EUR 45.
Yes.
This is a requirement in many EU countries (though not all yet), effective from 1 July.
We have developed a solution on posten.no that allows you to prepay VAT and customs duties for EU countries that require this.
Which countries require prepayment will be shown in our ordering solution on posten.no.
The solution will be continuously updated based on which EU countries require prepayment from the sender.
EU countries that do not yet require prepayment will continue to collect customs duties and VAT from the recipient.
There is no practical change for the sender. The recipient will be charged customs duties and VAT.
The shipment will be returned if the sender’s address is known.
There may be some additional processing time if customs duties and taxes must be paid by the recipient after the shipment arrives in the destination country.
Yes, if it is a sale. If sent as a gift, the exemption applies up to EUR 45.
Yes, but only if you are sending a private gift valued below EUR 45.
If the value exceeds EUR 45 or it is not a gift, you must place the order on posten.no before submitting the parcel at a Post in Shop or post office. This also applies to goods sold to private individuals in the EU.
Returns from private individuals to businesses, or business-to-business shipments, are not covered by the new EU regulations.
The EU has encouraged customs authorities in member states to be flexible in the days after 1 July.
However, shipments may still be returned, and the recipient may be charged customs duties and VAT.
No, there are no changes.
No. B2B shipments are exempt from the new customs rules and will be cleared as usual under applicable EU customs tariffs.
No, unfortunately it will only be available on posten.no.
This is still possible. If you send three identical items, you pay VAT and only EUR 3 in customs duty. If you send three different items, the customs duty is EUR 3 × 3 = EUR 9.
Accurate item descriptions, HS codes, and the country of origin. Our ordering solution will help you find the correct HS code.
Prepaid customs duties will not be refunded. At present, it is unclear whether VAT will be refunded.
It is still possible to use the IOSS solution through our solution on posten.no.
For IOSS senders shipping to postal partners/countries offering postal DDP, our solution can be used to prepay the EUR 3 customs duty. For EU countries that do not offer a postal DDP solution, IOSS can still be used, but the EUR 3 customs duty will be collected from the recipient.