Privacy statement for Posten Bring's benefits program

Introduction

Welcome to Posten Bring’s benefits program! We take your privacy seriously, and this privacy statement explains how we process your personal data as a participant in this program. This benefits program is time-limited with the aim of observing any effects of loyalty.

Participation is voluntary, there is no commitment period, and participants can withdraw at any time. The program is a separate part of the Posten app.

This statement applies only to participants in the benefits program. In addition to this statement, our general privacy policy also applies. Here you will find more information about your rights and how you can contact us.

What personal data we process and why

We process the following types of personal data about you to manage the benefits program:

  1. Phone number - used as an identifier to link the earning and use of points to your profile in the benefits program. Points are only awarded for shipments that have the same phone number as the user has in their profile in the Posten app.
  2. Package/shipment number - used to track which services have been used and to calculate how many points you should be awarded.
  3. Tracking events - storing tracking events is necessary to ensure the correct update of point balance and history.
  4. Storage of gift card and voucher redemptions - to ensure you have access to activated benefits and to maintain correct history and balance.
  5. Email address - used to send you newsletters with information about new partners and changes in the benefits program. Communication via email is limited to a maximum of two times per month. You can unsubscribe from these newsletters at any time. The newsletters are sent based on specific consent.

Purpose of the processing

The purpose of processing your personal data is to manage your participation in the benefits program, including the allocation of points and activation of benefits. The processing of your data is necessary to fulfill the agreement we have entered into with you as a participant in the program.

Legal basis for the processing

The processing of your personal data is based on the following legal grounds:

  • Agreement: The processing is necessary to fulfill the agreement regarding your participation in the benefits program.
  • Consent: The processing of your email address for sending newsletters is based on your consent. You can withdraw your consent at any time by unsubscribing from the newsletter.

How we share your personal data

External Partners: No personal data is exchanged between Posten Bring and external partners. Posten Bring assigns discount codes/vouchers to participants in the benefits program, but this is not shared with partners. The discount code is activated with Posten Bring and can be redeemed for discounts or offers with Posten Bring and selected partners.

The use of discount codes/vouchers is regulated by the partners’ applicable privacy policies and terms at any given time, and the participant in Posten Bring’s benefits program.

Data Processor: We do not share personal data with external data processors or other third parties. All processing of personal data takes place internally within our organization, and we have implemented necessary technical and organizational measures to ensure that your data is protected against unauthorized access, use, or sharing.

According to Law or Regulation: If we are legally obliged to share your data, or if it is necessary to protect our legitimate interests, such as defending ourselves against legal claims.

Retention period

We store your personal data for as long as necessary to fulfill the purposes for which it was collected. Specifically, your data will be stored for up to 6 months after the end of the pilot program, after which it will be anonymized or deleted.
If you withdraw your consent for the processing of personal data used for sending newsletters, this data will be deleted immediately.

Your rights

You have the right to:

  • Access the personal data we process about you.
  • Have incorrect or incomplete personal data corrected.
  • Request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent.
  • Withdraw from the program through the Posten app or via email. Please note that accumulated points will be deleted upon withdrawal.
  • Object to the processing of your personal data, especially if the processing is based on legitimate interest.
  • Request the restriction of processing under certain circumstances.

Approval and communication

  • By accepting the terms of service in the pilot program, you agree to the participation agreement and confirm that you have read the Privacy Statement.
  • By approving newsletters in the Posten app from Posten Bring, you give your consent to receive newsletters.
  • All communication will take place through the Posten app or as newsletters from Posten Bring. There will be no direct dialogue between external partners and the participant in the pilot program.
  • You may also receive a questionnaire at the end of the pilot, which is voluntary to answer and the responses will be anonymized.

Changes to this privacy statement

We reserve the right to update this privacy statement. Any changes will be published on our website, and we will inform you directly if there are significant changes.

Questions and complaints

If you have any questions about our processing of your personal data, you are welcome to contact our Data Protection Officer. You also have the right to lodge a complaint with the Norwegian Data Protection Authority, which can be reached at www.datatilsynet.no.