Return abroad

Return or exchange goods from abroad

Each online store will give you information on how to return the items.

Return or exchange goods from abroad

In order to get a refund of customs and fees when returning or exchanging goods purchased online, you must be able to document that the goods have been customs cleared in Norway and it is sent in return.

If an item previously been cleared into Norway and is sent back to the country it came from, you can apply to get fees refunded.

More about return or exchanging goods at Toll.no
Read more about customs clearance of goods