Home delivery

You choose where and when

When shopping online you can choose home delivery. This gives you more flexibility, among other things we can leave the package if you are not at home.

Delivery on the door ordered in the online store

When you shop online, you can choose Home Delivery/På døren. The service is available throughout the country Monday to Friday. You choose which day you want the package, and it is delivered to your door between 17 and 21 in cities and towns *. For the rest of the country, delivery takes place between 8 and 17. You can request that we leave the package if you are not at home. For delivery in the evening, you will receive an SMS with a shorter time window of expected arrival. You can request that we leave the package if you are not at home. For delivery in the evening, you will receive an SMS with a shorter time window of expected arrival.

* In the Oslo, Stokke and Drammens area, home delivery has been extended by three hours from 15–22 every day of the week (Monday – Friday). In high season this will apply to all cities and towns.

  • When you order home delivery with Posten in the online store, we can leave the package even if you are not home. You decide where to put it. This is how it works:

    1. Choose home delivery in the online store.
    2. When you receive an SMS from Posten with expected delivery date, you will notify us that we can leave the package.
    3. In addition, you can write a message if the package is to be placed at a specific location near your door.
    4. You will receive an SMS when the package is delivered.
    5. Our drivers do not always have the keys to the front doors of apartment complexes and apartment buildings. The package is left at the front door unless otherwise stated.

Shipments delivered in the mailbox

Many online stores offer packages in the mailbox as a delivery option.

All letters and small packages can be delivered in your mailbox, but if they are too large you have two choices:

  • You can register a fixed delivery point at home where we place the shipment.

    This is how it works:

    • Register now and choose your permanent location.
    • All shipments that should have been delivered to your mailbox, but are too large, will be delivered to the permanent location.
    • When the shipment is delivered, we charge the card you have provided with 15 kroner. You can register everyone in the household together, and your card will be charged at all deliveries.

    You can have the shipments delivered in the pillow case, in the garage, on the stairs, in the shed or in another safe place.

    More about fixed delivery point at home

  • The package is too big for the mailbox/there is not enough space in the mailbox. If your mobile number is registered with us, you will receive an SMS when you can pick it up at your pick-up location. If not, you will receive a note in the mailbox, but it may take up to three extra days. I want to enter mobile number for SMS.

    It is not possible to order home delivery from the pick-up point for shipments that are too large for the mailbox.

Locking and security

On many mailboxes it is possible to put on a lock to secure the mailbox. The postman can then only deliver narrow and thin letters, and all parcels must be picked up at Posten. The advantages and disadvantages of locking the mailbox must therefore be weighed against each other.

More about deliveries directly to your mailbox.

Redirection of package to delivery at the door

You have ordered delivery to your pick-up point, but you can still have the package delivered to your door. When the package is on its way to your pick-up point, you will receive a message from us. You can choose to redirect the package by clicking on the link in the message. You can also order redirection from the pick-up point where the package is located; use button further down the page here. See the exceptions below for when redirection is not possible.

The service is available throughout the country Monday to Friday. You choose which day you want the package, and it is delivered to your door between 17 and 21 in cities and towns *. For the rest of the country, delivery takes place between 8 and 17. You can request that we leave the package if you are not at home. For delivery in the evening, you will receive an SMS with a shorter time window of expected arrival.

* In Oslo, Stokke and Drammens area, home delivery has been extended by three hours from 15–22 every day of the week (Monday – Friday). In high season this will apply to all cities and towns.

  •  

    • Shipments you have chosen to pick up at a pickup point other than your usual one, or shipments to a parcel box.
    • Packages sent as Norgespakke™.
    • Shipments with customs, parcels with cash on delivery or temperature-sensitive content.
    • Mail items that are too large for the mailbox and must be picked up at Posten.
    • Packages ordered for the mailbox (Package in the mailbox), but which do not fit and must be picked up at Posten.
    • Packages sent as Norgespakke™.
    • Shipments you have chosen to pick up at a pickup point other than your usual one, or shipments to a parcel box.
    • Shipments with customs, postal orders or temperature-sensitive content.

The service is available throughout the country Monday to Friday. You choose which day you want the package, and it is delivered to your door between 17 and 21 in cities and towns *. For the rest of the country, delivery takes place between 8 and 17. You can request that we leave the package if you are not at home. For delivery in the evening, you will receive an SMS with a shorter time window of expected arrival. You can request that we leave the package if you are not at home. For delivery in the evening, you will receive an SMS with a shorter time window of expected arrival.

* In the Oslo, Stokke and Drammens area, home delivery has been extended by three hours from 15–22 every day of the week (Monday – Friday). In high season this will apply to all cities and towns.

Prices for redirection:

  • NOK 57 when ordering the same day you receive a message.
  • NOK 89 when ordering later than above.
  • NOK 42 for each additional package sent from the same sender.

When the shipment is on its way you will receive an SMS.