Pick up your packages as soon as you can
We still have large volumes of packages. If your package is ready for pickup, we ask you to pick it up as quickly as you can. Follow your shipment in the Posten app.
Avoid returns – see our pick-up deadlines
The pick-up deadline is 7 days after the shipment has arrived at the recipient's pick-up location. If you need to collect the parcel a little later, you can easily and completely free of charge extend the pick-up deadline in the Posten app or on the tracking page.
Customs and duties
From January 1, 2024, the authorities will abolish the 350-kroner limit. This means that you have to pay import duties from the first krone on most of what you buy from abroad.
Here's how you can avoid online fraud
Online fraudsters are particularly active now that many people shop online. Here you get our best tips on how to avoid being scammed.
How would you prefer to have your parcels delivered?
Do you want parcels delivered to your door or pick them up in a parcel locker? Or maybe we should leave them in the dog house? Here we give you some good tips on how to choose what suits you best.