Avoid returns – see our pick-up deadlines
The pick-up deadline is 7 days after the shipment has arrived at the recipient's pick-up location. If you need to collect the parcel a little later, you can easily and completely free of charge extend the pick-up deadline in the Posten app or on the tracking page.
Wrapping tips
Proper packaging significantly reduces the risk of damage and delays, so it’s essential to use solid materials. Ensure that the contents are securely packed on all sides.
Import duties
On January 1, 2024, the authorities abolished the 350 kroner limit. This means that you have to pay import duties from the first krone on most of what you buy from abroad. The new rules largely mean that foreign online shops will collect the value added tax (VAT) immediately when you shop and pay for the goods.
Here's how you can avoid online fraud
Online fraudsters are particularly active now that many people shop online. Here you get our best tips on how to avoid being scammed.
How would you prefer to have your parcels delivered?
Do you want parcels delivered to your door or pick them up in a parcel locker? Here we give you some good tips on how to choose what suits you best.