Delivery options for e-commerce


One to two days longer delivery time

From 25.11. and throughout the year you need to calculate a few extra days in delivery time. See the different times below. The reason is Black Week, Black Friday and increasing amounts of packages because of Christmas.

Deliv ery options

Get the goods delivered the way you want.

Once you have shopped online, you can select how quickly you want the item and where you want the item delivered
All online stores can offer these delivery options:

1. Pick up at Posten

  • You can pick up the package yourself at the post office or Post in Store
  • You can track your package and get the status of your package
  • Electronic notification allows you to retrieve the package earlier
  • Climate-neutral delivery

Delivery

Shipping time is usually 1–3 business days, depending on the distance. The package can be delivered all over the country, including Svalbard.

The package is supplied climate neutral. This means that Posten Norge undertakes to reduce the greenhouse gas emissions of the transport and, in addition, compensate for the remaining emissions.

Notification

You are notified that the package has arrived by SMS, e-mail or retrive message in the mailbox. If you are unable to retrieve yourself, you can order home delivery as you trace the package.

Tracking

The package can be tracked using the tracking number.
Download our Android and iOS tracking app.

Optional post office

You can also choose to pick up the consigment at another post office/Post in Store than your local.

2. In the mailbox

Delivery in the mailbox applies to goods weighing up to two kilograms.
The item is delivered to your mailbox as long as it fits.

You will receive delivery in the mailbox five days a week. If you shop a lot online, it is a good idea to buy a large mailbox.

3. Home delivery

We deliver packages home to you in the evening, between 17:00 and 21:00. The service is aplicable in most cities and larger towns.

Delivery

The package is delivered to you Mon–Fri between 17:00 and 21:00. You can change the delivery date when packages are on the way to you.

Notifications

  1. Once the package is received by Posten, you will receive an SMS and/or e-mail with the expected delivery date.
  2. When the shipment is loaded on a car for delivery, you will be notified via SMS and/or e-mail.
  3. The driver is calling you 60-30 minutes prior to delivery.

If you are not home when the package is delivered, it will be delivered to the nearest pickup point.

4. Express

When ordering the express, the package is delivered to the door the day after ordering at 09:00 or 07:00 if you have chosen that option.

In less places, delivery time may be delayed up to 16:00. Express can be sent to most places in Norway. You can track your shipment using the tracking number.

Notifications

Once you have ordered an express, you will be notified when the cargo is loaded on the car for delivery, by SMS and/or e-mail. If the shipment can not be delivered, it will be shipped to the local pickup point. You will also be notified via SMS, e-mail or retrieve a note in the mailbox.

Saturday deliveries

For an additional fee you can get delivery of the package on Saturday between 10:00 and 12:00.