Home delivery

You choose where and when

When shopping online you can choose home delivery. This gives you more flexibility, among other things we can leave the package if you are not at home. Or you can order home delivery from pickup point where packages are located.

Package redirect

You can still have the package delivered to your door even if you have not ordered a home delivery (applies to packages ordered to a private address). You will receive a message from us while the package is underway, and you can choose to redirect the package by clicking the link in the message. Or you can order home delivery from pickup point where packages are located.

The service is available throughout the country. You choose which day you want the package to be delivered to your doorstep; between 5pm and 9pm* in cities and towns. For the rest of the country, the delivery takes place between 8am and 5pm. You see when we are at your home on the order page.

It is anticipated increased demand for home delivery of packages in the affected municipalities who have gotten stricter corona measures and we extend therefore the time window for Home Delivery of three hours beginning at 15 to 22 all days a week (Monday–Friday).

For evening delivery, the driver calls 30–60 minutes before arrival (this will gradually be replaced by an SMS to the recipient when we roll out a new digital interface for the recipient).

You can request that we leave the package if you are not home. You do this via the receipt.

* In high seasons we will have to extend or change time windows for the service due to high package volumes.

Prices for redirection:

  • NOK 57 when ordering the same day you receive a message.
  • NOK 89 when ordering later than above.
  • NOK 42 for each additional package sent from the same sender.

When the shipment is on its way you will receive an SMS. 

Parcel delivered at your door

When you shop online, you can choose Home Delivery/På døren.

The service is available throughout the country. You choose which day you want the package to be delivered to your doorstep; between 5pm and 9pm* in cities and towns. For the rest of the country, the delivery takes place between 8am and 5pm. You see when we are at your home on the order page.

It is anticipated increased demand for home delivery of packages in the affected municipalities who have gotten stricter corona measures and we extend therefore the time window for Home Delivery of three hours beginning at 15 to 22 all days a week (Monday–Friday).

For evening delivery, the driver calls 30–60 minutes before arrival (this will gradually be replaced by an SMS to the recipient when we roll out a new digital interface for the recipient).

* In high seasons we will have to extend or change time windows for the service due to high package volumes.

Leave the package outside your home

When you order home delivery with Posten in the online store, we can leave the package even if you are not home. You decide where to put it. This is how it works:

  1. Choose home delivery in the online store.
  2. When you receive an SMS from Posten with expected delivery date, you will notify us that we can leave the package.
  3. In addition, you can write a message if the package is to be placed at a specific location near your door.
  4. You will receive an SMS when the package is delivered.
  5. Our drivers do not always have the keys to the front doors of apartment complexes and apartment buildings. The package is left at the front door unless otherwise stated.

Delivery In-Home

Delivery in-home is temporarily unavailable due to the Corona situation. This is to reduce the risk of infection. We apologize for the inconvenience and recommend ordering the package be left outside if it is suitable in your area.

Posten now offers delivery inside if you are not home to receive the package. In order to take advantage of the offer you must have a digital lock or a key locker with code. You use the Innenfor app to order delivery inside and communicate any door code if necessary with us.

All online stores that offer home delivery from Posten/Bring to private individuals have this offer. The consignment must be under 35 kg. If the online store does not offer home delivery, you can order delivery to your local pickup location, and then order home delivery when the package is underway - see package redirect below.

Shipments that are too large to be placed in the mailbox

All letters and small packages can be delivered in your mailbox, but if they are too large you have two choices:

Everything from letters and small packages can be delivered directly to your mailbox. The larger the mailbox you have, the more space you have. If the shipment is too large, you have two options:

1. You register your permanent location and we deliver your shipment there

You can have your shipments delivered to your pillowcase, garage, stairs, storage room or other safe place. The only criterion is that the postman has access to the place and that the place is at ground level.
More about fixed delivery point

This is how it works:

  • Register now and choose your permanent location.
  • All shipments that should have been delivered to your mailbox, but are too large, will be delivered to the fixed location.
  • When the shipment is delivered, we charge the card you have provided with 15 kroner. You can register everyone in the household together, and your card will be charged at all deliveries.

2. You pick it up at Posten

If you have registered your mobile number, you will receive an SMS. If not, it will take up to three days for you to receive a pickup note in your mailbox. I want to register my mobile number for SMS. When the shipment is on its way to you, you will also receive an SMS.

Locking and security

On many mailboxes it is possible to put on a lock to secure the mailbox. The postman can then only deliver narrow and thin letters, and all parcels must be picked up at Posten. The advantages and disadvantages of locking the mailbox must therefore be weighed against each other.

More about deliveries directly to your mailbox.