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Terms for sending from your own mailbox

Terms of purchase and payment for sending from your own postbox.


The “Send from your own postbox” service is a service delivered by Posten Norge AS (Posten), by which you can send letters and small parcels from your own postbox. The terms also apply to Posten’s general terms of delivery. 

You can read more about this service, including ordering and use, here: Digital stamps.

1. Price and payment

The service costs NOK 15, plus the price of the digital stamps. See the terms for digital stamps here. The price is for collection, and is independent of the number ordered, as long as there is room in the postbox. You can pay by debit card, credit card or Vipps.

2. Liability

You are liable for the post sent until the postman has collected it from your postbox.

3. Processing of personal data

On ordering the service, you must register your name, telephone number and email address, and state your payment details according to the payment method selected.
You can order the service by logging in with your Posten ID. If you have not set up a Posten ID, you must do this first. See the terms for Posten ID here. The first time you use this also requires log-in with Bank ID. You must also provide your payment details for the selected payment method. 
You will receive a receipt for your purchase to the email address stated. We will use your phone number if we need to contact you about the purchase. This might be if post is returned if the sender is not stated, or there is insufficient postage. The information will only be used to the extent necessary to fulfil the agreement. We delete the information 60 days after the purchase. See also our privacy policy here.

4. Right of cancellation

You have the right to cancel your purchase within 14 days.
You should complete this form if you wish to cancel your purchase.

Read about the Norwegian Cancellation Act.