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Change of address

Are you moving or renting a mailbox? Remember to report the change of address to us! You can do this even before the move.

Here you can report relocation to both Posten and the National Population Register.

To ensure that you receive letters and parcels when you change your address, you must report the move  to Posten. You can also consent to the change of address being sent to the National Population Register.

Then you get

  • Correct address in Posten registries
  • Correct address in the National Population Register

Letters sent through Posten are forwarded for free for two months. If you want the mail forwarded longer, you can order and pay for it. See the price list below.

Note: Mail that is forwarded will take up to two business days extra.


This is how it works

  • Log in with BankID. You register your new address with us yourself, and you will receive letters sent to your new address for two months.
  • Pay with Visa or Mastercard if you order for mail forwarding over two months.
  • At the same time, you can choose whether Posten will forward your new address to the National Population Register. You will receive a receipt from both Posten and the National Population Register.

Ordering deadline

The service must be ordered at least four business days before you move if you order online and eight business days if you order at Posten.


Prices for redirection after address change

The two first months 0.–
Further on, per 2 months 135.–
Redirection of parcels, per parcel 100.–


Questions & answers

  • Can the mail be forwarded abroad?

    Yes, with some limitations. Shipments of items can not be forwarded abroad due to customs declaration.

    In case of permanent change of address, newspapers and magazines will not be forwarded. Remember to notify the publisher about the new address.

  • Will all mail be forwarded to the new address?

    All types of addressed mail, distributed through the Posten, will be forwarded. Inland, it also applies to items sent in letters.

    Packages can be forwarded for additional postage paid by the recipient upon delivery. Make contact with customer service for details.

  • How to change your order?

    • You can see the status of your order at Posten on My address. Here you can also change it.

    If you do not have the opportunity to use the internet, call Customer Service on phone 22 03 00 00 and provide the reference number on the order.

    Any cancellation must be made no later than one working day before the start date. The amount paid is not refundable.

    Changes to the National Population Register must be made here:

  • Will mail to the old address be sent in return?

    We send the mail on to the new address in the agreed period. When the period is over, the mail will be sent in return to sender.

  • Do I get free notification of relocation (Flyttehjelpen)?

    Posten updates company's customer lists with new addresses, but this is an optional service that the company has to pay for this. Therefore, not everybody get the message through this address update.

    If you use Posten relocate service (Flyttehjelpen) (In Norwegian only) you can send a message to your connection for free, even if you choose to use a traditional letter for the message.

    Otherwise, it is important that you order the forwarding of the mail until you are absolutely sure that everyone has been notified.

  • Are there any other ways to report change of address?

    At the post office and Post in Store they have a form you can use. You can also download it from the list below and deliver it at the post office. Remember your ID.

  • What about deceased estates?

    Use the form for temporary redirection by deceased estate. The form is to be delivered at the Post Office. Remember your ID and certificate that shows that you can act on behalf of the estate.

    Price as for temporary mail delivery.


Useful links

Terms for address change

Security and privacy policy

Order at a Post Office or Post in Shop? Download form.

For businesses - report relocation

New mail recipient in Norway? Download form.

National Population Registert