Sending a letter abroad

If you want to send something without value, such as Christmas cards, letters, Annual Reports or other documentations, no customs documents are needed. Applies to shipments under 2 kg. Find the price for the letter in the price list below and buy postage at Posten.

Customs declarations must be used for documents (passports, agreements etc.) that have a value, and for gifts and goods. Use the calculator below.

Maximum dimensions:
Length + width + thickness: 90 cm
Length: 60 cm
Shipments over maximum or over 2 kg must be sent as a package.

Minimum dimensions for all mailings are 9 x 14 cm.

Registered letter is the solution that gives you proof of filing and delivery. This is handy if you are sending something valuable.

1. Pack well what you need to send.
2. Use the calculator below and fill out the address label with customs documentation (in English) and pay for the shipping.
3. Print the documents and remember to sign them. Cut out the address card.
4. Attach the address label well to the letter. You can attach it around the shipment, but the address and barcode must be clearly visible.

Register all goods, gifts or items you are sending. Although not all item lines appear on the address label, they will appear in the electronic customs information sent to the recipient country. The physical address label has limitations in relation to how large it can be.

Here is a overview of what is allowed to ship to each country and if there is other requirements for maximum size.

Also check the list of countries to which letter mail can be sent so far in these pandemic times.

To Europe*

If the letter exceeds the length of 35.3 cm or width of 25 cm, it is priced as over 7 cm thick.

*Customs information must be digitally registered. Free self-service solution is available at posten.no/en. Alternatively, Posten will carry out the registration for NOK 38 if you submit a letter to Posten. When delivered in a red mailbox, this costs NOK 38 + handling cost of NOK 61 + NOK 11 per letter.

Outside Europe*

If the letter exceeds the length of 35.3 cm or width of 25 cm, it is priced as over 7 cm thick.

*Customs information must be digitally registered. Free self-service solution is available at posten.no/en. Alternatively, Posten will carry out the registration for NOK 38 if you submit a letter to Posten. When delivered in a red mailbox, this costs NOK 38 + handling cost of NOK 61 + NOK 11 per letter.

Registered letter

*Small: Thickness up to 2 cm – envelope measurement up to B5 (17.6 x 25 cm)
Big: Thickness up to 2 cm – envelope measurement up to B4 (25 x 35.3 cm)
Maxi: More than 2 cm thick or envelope measurement larger than B4 (25 x 35.3 cm)

All shipments sent out of Norway must be customs cleared. The customs authority, both in Norway and in the recipient countries, requires that various customs documentation are attached to your shipment. If information is missing or if the documents are incomplete, the shipment may be delayed. As the sender, you are responsible for adding the correct information about your shipment.

Essentially, all consignments containing more than one regular letter must be processed in customs. Parcels must undergo customs clearance when (reason):

• The value of the contents is in excess of NOK 5000
• In the case of temporary export, e.g. when an item has to be sent abroad for repair and will be returned after the repair has been carried out
• When returning items, e.g. when returning an item to an overseas address following a complaint

Customs clearance is included in the prices (postage) you pay for sending letters abroad.