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Sending a letter abroad

When you send more than a normal letter abroad, you must fill out a digital customs form, regardless of whether it is a gift or something else. Use the guide below to do it quickly and correctly. Maximum 2 kg.

List of countries to which letter mail can NOT be sent at the moment.

Delays can vary from country to country. In addition to the usual stated delivery time, you must add extra days, see examples below. We can not guarantee the stated delivery time.

Nordic countries: 4–7 days depending on country
Europe: 4–9 days depending on country
USA: 4–8 days
China: 5–12 days
Rest of the world: 5–10 days

Common letters and postcards

If you want to send something without value, such as Christmas cards, letters, Annual Reports or other documentations, no customs documents are needed. Applies to shipments under 2 kg. Find the price for the letter in the price list below and buy postage at Posten. Remember to mark the letter with A-Priority.

Gifts, goods and documents of value

Customs declarations must be used for documents (passports, agreements etc.) that have a value, and for gifts and goods. Use the calculator below.

Letters that you can trace

For some countries, you can choose to add tracking.

  • You get the choice during the order for the countries in question.
  • The thickness of the letter must be at least 2 cm and maximum 7 cm.
  • Maximum size can not be more than length + width + thickness = 90 cm.
  • Maximum length is 60 cm.
  • You must deliver the letter to Posten over the counter and not in a red mailbox.
  • The first scan for tracking is made at the counter.

Maximum and minimum dimensions for letters

Maximum dimensions:
Length + width + thickness: 90 cm
Length: 60 cm
Shipments over maximum or over 2 kg must be sent as a package.

Minimum dimensions for all mailings are 9 x 14 cm.

Secure delivery - registered letter

Registered letter is the solution that gives you proof of filing and delivery. This is handy if you are sending something valuable.

Here's how:

Register all the items, gifts or objects you are going to send. Although not all item lines appear on your physical address label, they will display in the digital customs information transmitted to the recipient country.

  1. Pack well what you need to send.
  2. Check that the size is within the maximum and minimum dimensions.
  3. Use the calculator below and select the weight and where the package is to be sent. (Use a baking scale or bathroom scale to weigh the shipment.)
    For shipments to Svalbard and Jan Mayen – see which shipping method to use.
  4. Fill in the address card, as well as customs documentation in English, and pay for the shipping.
    Note: in some cases a customs invoice (proforma invoice) is required, see further down the page.
  5. Print the documents and remember to sign them.
  6. Bring the printout and shipment to Posten.
  7. Request a plastic pocket for the documents. Attach the plastic pocket to the shipment with the address and barcode visible.

Here is a overview of what is allowed to ship to each country and if there is other requirements for maximum size.

Also check the list of countries to which letter mail can not be sent now.

Find price and fill out customs documents

In the following cases, you must also attach a customs invoice (proforma invoice):

  • to companies in Sweden and Denmark
  • the content has a value from and including 5000 kroner, without restrictions
  • the contents require a temporary export, such as goods for repair
  • the content returned, such as complaints or temporary importation
  • Svalbard and Jan Mayen – see how to send

You will receive a plastic pocket for a customs invoice (proforma invoice) at Posten.

Remember that inadequate documentation can delay or stop the shipment!

New prices from 1st January 2023 for letters abroad

If digital registration of customs documentation is missing when delivered in a red mailbox or other self-service points, the sender will be invoiced 38.– kroner and a surcharge of 62.– kroner + 12.– kroner per letter afterwards.

Letters in Europe

Weight up to Up to 2 cm thick 2–7 cm thick More than 7 cm thick
20 g 29.– 75.– 120.–
50 g 34.– 75.– 120.–
100 g 39.– 75.– 120.–
350 g 62.– 75.– 120.–
1 kg 115.– 135.– 180.–
2 kg 160.– 180.– 230.–

Letters outside Europe

Weight up to Up to 2 cm thick 2–7 cm thick More than 7 cm thick
20 g 35.– 90.– 140.–
50 g 42.– 90.– 140.–
100 g 48.– 90.– 140.–
350 g 77.– 90.– 140.–
1 kg 145.– 170.– 225.–
2 kg 200.– 220.– 280.–

Letters with tracking to some countries

See list of which countries
The thickness of the letter must be a minimum of 2 cm and a maximum of 7 cm. Digital ordering of address label only.

Weight Price
0–350 g 125.–
351–1000 g 200.–
1001–2000 g 250.–

Registered letter abroad

When you want proof that the letter has been handed in and handed out. More about Registered letter

For all letters with values (such as gifts, goods, passports, agreements): use our simple self-service solution for address labels and customs declarations. Customs information showing what the content is must be registered digitally and in English. Write exactly what the content is; it does not hold to write "Gift". Enter sender, recipient and pay for shipping at the same time.

Size Price
Small: Thickness up to 2 cm – envelope measurement up to B5 (17.6 x 25 cm) 245.–
Thickness up to 2 cm – envelope measurement up to B4 (25 x 35.3 cm) 315.–
More than 2 cm thick or envelope measurement larger than B4 (25 x 35.3 cm) 535.–

International Reply Coupon

When you send a letter abroad and want the recipient to avoid paying to send a letter back to you. Purchase at the online store or at a post office.

Prepay return postage Price
Price per coupon 36.–
Exchange value in Norway 35.–