Sending a letter abroad

List of countries to which letter mail can NOT be sent during the pandemic.

Delays can vary from country to country. In addition to the usual stated delivery time, you must add extra days, see examples below. We can not guarantee the stated delivery time.

Nordic countries: 0–3 days depending on country
Europe: 2–10 days depending on country
USA: 2–7 days
China: 5–12 days
Rest of the world: 2–10 days

If you want to send something without value, such as Christmas cards, letters, Annual Reports or other documentations, no customs documents are needed. Applies to shipments under 2 kg. Find the price for the letter in the price list below and buy postage at Posten. Remember to mark the letter with A-Priority.

Customs declarations must be used for documents (passports, agreements etc.) that have a value, and for gifts and goods. Use the calculator below.

For some countries, you can choose to add tracking.

• You get the choice during the order for the countries in question.
• The thickness of the letter must be at least 2 cm and maximum 7 cm.
• Maximum size can not be more than length + width + thickness = 90 cm.
• Maximum length is 60 cm.
• You must deliver the letter to Posten over the counter and not in a red mailbox.

Maximum dimensions:
Length + width + thickness: 90 cm
Length: 60 cm
Shipments over maximum or over 2 kg must be sent as a package.

Minimum dimensions for all mailings are 9 x 14 cm.

Registered letter is the solution that gives you proof of filing and delivery. This is handy if you are sending something valuable.

Register all the items, gifts or objects you are going to send. Although not all item lines appear on your physical address label, they will display in the digital customs information transmitted to the recipient country.

1. Pack well what you need to send.
2. Check that the size is within the maximum and minimum dimensions.
3. Use the calculator below and select the weight and where the package is to be sent. (Use a baking scale or bathroom scale to weigh the shipment.)
   For shipments to Svalbard and Jan Mayen – see which shipping method to use.
4. Fill in the address card, as well as customs documentation in English, and pay for the shipping.
   Note: in some cases a customs invoice (proforma invoice) is required, see further down the page.
5. Print the documents and remember to sign them.
6. Bring the printout and shipment to Posten.
7. Request a plastic pocket for the documents. Attach the plastic pocket to the shipment with the address and barcode visible.

Here is a overview of what is allowed to ship to each country and if there is other requirements for maximum size.

Also check the list of countries to which letter mail can be sent so far in these pandemic times.

In the following cases, you must also attach a customs invoice (proforma invoice):

• to companies in Sweden and Denmark
• the content has a value from and including 5000 kroner, without restrictions
• the contents require a temporary export, such as goods for repair
• the content returned, such as complaints or temporary importation
• Svalbard and Jan Mayen – see how to send

You will receive a plastic pocket for a customs invoice (proforma invoice) at Posten.

Remember that inadequate documentation can delay or stop the shipment!

To Europe*

If the letter exceeds the length of 35.3 cm or width of 25 cm, it is priced as over 7 cm thick.

*Customs information must be registered digitally. Use our self-service solution on posten.no. For shipments you do not register digitally, you pay NOK 38 for us to do the registration for you. If digital registration is missing for delivery in a red mailbox or other self-service point, the sender is invoiced NOK 38 + handling cost of NOK 61 + NOK 11 per letter afterwards.

Outside Europe*

If the letter exceeds the length of 35.3 cm or width of 25 cm, it is priced as over 7 cm thick.

*Customs information must be registered digitally. Use our self-service solution on posten.no. For shipments you do not register digitally, you pay NOK 38 for us to do the registration for you. If digital registration is missing for delivery in a red mailbox or other self-service point, the sender is invoiced NOK 38 + handling cost of NOK 61 + NOK 11 per letter afterwards.

Registered letter

*Small: Thickness up to 2 cm – envelope measurement up to B5 (17.6 x 25 cm)
Big: Thickness up to 2 cm – envelope measurement up to B4 (25 x 35.3 cm)
Maxi: More than 2 cm thick or envelope measurement larger than B4 (25 x 35.3 cm)