Save time and money using our online solution
Sending a letter abroad
- Buy stamps as postage for postcards or a letter of no value (such as Christmas cards, letters, annual reports or other documentation)
- For a letter with an item or value, you need to fill out a digital customs form and address label, whether it's a gift or something else
- Use our online solution to do it fast and correctly
- Maximum weight 2 kg
0 -2 kgPostcards and letters with no values
Length + width + thickness: Max. 90 cm. Max length: 60 cm.
0-2 kgLetters and small parcels of value
Length + width + thickness: Max. 90 cm. Max length: 60 cm. Customs documents included.
0-2 kgSecure delivery
Registered letter is the service that gives you proof of the submission and safe delivery to the recipient.
0-2 kgLetters that can be tracked
You can choose to add tracking to certain countries. If available, the tracking option appears i the ordering process.
This is how the online order is made:
Register all the items, gifts or objects you are going to send. Although not all item lines appear on your physical address label, they will display in the digital customs information transmitted to the recipient country.
- Wrap it properly.
- Check that the size is within the maximum and minimum dimensions.
- Weigh it by using a baking or bathroom scale.
For shipments to Svalbard and Jan Mayen – see which shipping method to use. - Fill in the address information as well as customs documentation in English, and pay for the shipping.
- In some cases a customs invoice (proforma invoice) is required, see further down the page.
- Print the documents and remember to sign them.
- Bring the printout and shipment to Posten.
- Request a plastic pocket for the documents. Attach the plastic pocket to the shipment with the address and barcode visible.
Here is a overview of what is allowed to ship to each country and if there is other requirements for maximum size.
Also check the list of countries to which letter mail can not be sent now.
New customs requirements for the EU from 1 July 2026
From 1 July 2026, the EU will introduce new customs rules that have direct implications for goods sent from Norway to consumers in EU countries. The most important change is that customs duties will now also apply to low-value consignments (up to EUR 150), which were previously exempt. The services apply from July 1st 2026, and payment for services covered will only apply from September 2nd 2026.
The regulatory change applies to Norwegian businesses that sell or send goods to private individuals in the EU. It also applies to private individuals sending goods to private recipients in the EU. Some exceptions have been made. See "Frequently Asked Questions" (the FAQ) for more information about which exemptions apply.
For many, this will also mean new requirements for how customs duties are calculated and paid, and in several EU countries, the responsibility for payment may lie with the sender.
Posten Bring will launch a web solution on 1 July to handle this efficiently, allowing customs duties and VAT to be paid at the time of ordering.
In this FAQ, you will find answers about what the new rules entail, which shipments are affected, which exceptions apply, and how you as a customer will be impacted in practice.
Maximum and minimum dimensions for letters
The maximum sizes are:
- Length + width + thickness: 90 cm
- Length: 60 cm
- Shipments over the maximum size or over 2 kg must be sent as a parcel
- The minimum size for all letter items is 9 x 14 cm
In the following cases, you must also attach a customs invoice (proforma invoice):
- to companies in Sweden and Denmark
- the content has a value from and including 5000 kroner, without restrictions
- the contents require a temporary export, such as goods for repair
- the content returned, such as complaints or temporary importation
- Svalbard and Jan Mayen – see how to send
You will receive a plastic pocket for a customs invoice (proforma invoice) at Posten.
Remember that inadequate documentation can delay or stop the shipment!
Delivery time
List of countries to which letter mail can NOT be sent at the moment.
Due to conflicts, the usual delivery time may vary from country to country. See examples of how long it can take from submission to delivery:
- Nordic countries: 4–7 days depending on country
- Europe: 4–9 days depending on country
- USA: 4–8 days
- China: 5–12 days
- Rest of the world: 5–10 days