After your shipment has arrived at the post office or Post in Store, you have 2 weeks to collect it; or find the exceptions below.
The exceptions are:
These shipments have 3 weeks pickup deadline:
- Letters too big for the mailbox (domestic and from abroad)
- Registered letters (domestic and from abroad)
- Valued letters from abroad
- Norgespakken cash on delivery
In July – shipments with a deadline of 15 July to 31 July will be returned on 1 August.
In December – shipments with a deadline of 23 December to 31 December will be returned 3rd day after the new year.
However, some senders have agreed on a 14-day pickup date throughout the year.
Shipments from abroad, which is stopped in customs clearance due to lack of customs documentation, has a feedback deadline of 14 days before shipments are returned to the sender.